Our Satisfied Customers

At Electrolysis Equipment.com, we often receive letters or e-mails that we are very proud of.  As such, we would like to share them with you, our valued customer.

Dear Sirs,  

I just wanted to drop you a note in thanks for your professionalism.  I ordered an Aavexx electrolysis system and was eagerly awaiting its arrival when our town was evacuated because of a hurricane.  About a week later, I came home to find everything still there.  We just had a lot of branches and trash everywhere.  I opened the mailbox and found that our Postman had left the Aavexx unit inside the box prior to the storm.  The cardboard had completely deteriorated and was still wet from the rain.  I cringed to think of what kind of shape my system was in.  I brought it inside and the cardboard literally fell off in my hands.  It was then that I discovered how carefully packaged the system was.  Every single instrument, as well as the unit itself was individually and perfectly sealed in heat-shrink plastic.  No water was inside at all.  Even the instruction packet was sealed and dry.  Now, I doubt your shipping department knew there would be a hurricane and put extra care into the packaging.  The only conclusion I could reach was that your company puts a very high value on service, up to and including minor details.  Thank you again.

Ann H, North Carolina

I have been working with the Aavexx 549 system on my beard and am glad to report that it is 80% gone!  I am very impressed that it worked so well on my unusually thick and deep whisker hair.

JZ, San Francisco, CA

One of the lights on my Epitron burned out and the machine was out of warranty.  I was very surprised when CBA repaired it at no cost, but even more surprised to find a free kit of Liquid Electrolysis in the box when it came back.  

DO, London

To Whom it May Concern,

Thank you for your caring and understanding.  I have been battling a rare ovarian dysfunction for five years now and one of the side effects of my therapy is hirsutism (unwanted hair growing everywhere).  My Physician gave me your number.  I have to admit, I was a bit nervous about discussing my problem with a stranger.  Your consultant was so professional, I felt like I was talking to my doctor all the while.  I have been doing some of the electrolysis that I can reach at home to save money.  The parts I cannot see I have treated in the city once a week.  I'm saving thousands doing it this way.  Thank you, your company is very professional and considerate.   

EF, Poway, CA

Hi,

I just wanted to compliment the excellent customer service that I have been receiving.  My sales representative is Chris Limon, and he has been providing me with great information in a very timely manner.  As a manager, I know that is important to recognize those that go above and beyond. 

Thanks, D.T.

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